Questions before your trip

Open the quote form and add your pickup, drop-off, date and time, then the people traveling, your bags and your contact details. We reply with availability and a price. You can also call us at (415) 881-6199.

No. A quote request is not a booking. Your trip is reserved only after we confirm the vehicle, time and price with you. Free cancellation at least 24 hours before scheduled pickup. Later cancellations and no-shows are charged the full reservation price.

We quote every trip individually, so you see the price before anything is booked. It depends on the vehicle, the distance or hours, the date and time, and any stops, and it includes gratuity, tolls and parking. The price covers the vehicle and your chauffeur.

Yes. Gratuity, tolls and parking are included in your quoted price. Meet & greet is an extra charge, shown in your quote. Additional waiting time and extra hours are charged per minute at the hourly rate for your vehicle class.

Yes. Choose For someone else in the quote form and add the passenger's name and phone number. We confirm the trip with you. Our corporate travel page covers trips you arrange for colleagues and guests.

Yes. A trip can include up to five stops, and you can add a return as a round trip in the same request. If the day has several stops with waiting in between, compare hourly and point-to-point booking first.

As soon as your plans are set. For weddings, events and busy holiday weekends, a few weeks ahead gives you the widest choice of vehicles. For a trip in the next day or two, call us at (415) 881-6199. We're available 24/7.

Executive Sedan or Luxury Sedan: up to 2 passengers and 3 bags. Executive SUV or Luxury SUV: up to 5 passengers and 6 bags. Luxury Sprinter: up to 14 passengers and 14 bags. The fleet page shows every class with example models.

Yes. Passenger and bag numbers are separate maximums. A full car leaves less room for suitcases, so tell us your bag sizes and we'll choose the right vehicle with you.

The models shown are examples, and your car may be a similar model in the same class. If a particular model matters to you, say so in your request.

List them in your request with your other bags, so we can choose a vehicle with room for them. The vehicle and luggage guide explains how to count unusual items.

You can request youth booster seats and infant or child safety seats in the quote form. We confirm them, with your price, in your quote.

Request luggage assistance in the quote form, and we confirm it in your quote.

Tell us in your request, and we'll confirm what we can provide before you book.

San Francisco International (SFO), Oakland International (OAK) and San José Mineta International (SJC), for arrivals and departures.

At the curb, or inside at arrivals if you request meet & greet in the quote form. Meet & greet is an extra charge, shown in your quote. We confirm the meeting point before your trip.

Add your flight number when you ask for a quote so we can plan your pickup around your arrival. Airport pickups include 45 minutes of free waiting time. If your plans change on the day, call us at (415) 881-6199.

Airport pickups include 45 minutes of free waiting time. Free waiting time starts at the scheduled pickup time you choose. The airport pickup checklist helps you choose a pickup time that leaves room for baggage claim.

At SJC, prearranged cars use different pickup areas from app rideshare. We confirm where to meet before your trip, and our SJC airport car service page has more detail.

Your pickup address, the time you want to be picked up (not your flight time), your airline and flight number, and the people and bags traveling. Our airport transfers page covers both directions.

Airport pickups include 45 minutes of free waiting time. Other pickups include 15 minutes. Free waiting time starts at the scheduled pickup time you choose. Additional waiting time and extra hours are charged per minute at the hourly rate for your vehicle class.

Yes. Hourly bookings have a 3-hour minimum. Choose the hours you need in the quote form, and add a rough plan of your stops in the notes.

Book point-to-point for one pickup and one destination. Choose hourly when you have several stops or want the car to wait between them.

Let us know as soon as you can by calling (415) 881-6199. Additional waiting time and extra hours are charged per minute at the hourly rate for your vehicle class.

No. Your price covers the vehicle, your chauffeur, gratuity, tolls and parking. Tastings, food, purchases and attraction tickets aren't part of the car service, so book those directly, then send us the times. See wine country tours for how a wine day is planned.

Free cancellation at least 24 hours before scheduled pickup. Later cancellations and no-shows are charged the full reservation price. The cancellation policy has the full details.

Back from the scheduled pickup time, in Pacific time, using the time we receive your call or email.

Call (415) 881-6199 or email info@sf.limo with the name on the booking and the pickup date and time. Changes depend on availability, and we'll tell you about any change in price before we make it.

A trip where the passenger doesn't meet the chauffeur and the trip hasn't been cancelled. Later cancellations and no-shows are charged the full reservation price.

Call us at (415) 881-6199 as soon as you know, for a new pickup point, a later time or a delayed flight. Free waiting time starts at the scheduled pickup time you choose.

We drive in all nine Bay Area counties: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano and Sonoma. The service area page lists example cities in each county.

Send the route in the quote form. We'll tell you in our reply whether we can take the trip.

Yes. Every trip is driven by a professional chauffeur, and all of our chauffeurs and vehicles are licensed and insured. Read more about SF Luxury Limo.

We're available 24/7. Call (415) 881-6199 or email info@sf.limo. The contact page explains which to use.